Updated December 10, 2020
We’re here for you!
Due to the recent added regional guidelines and restrictions being placed in Alberta, we are restricting all walk-in traffic to our St. Albert office to by appointment only. We apologize for the inconvenience this may cause, but we are fully equipped to handle any and all of your needs virtually.
Although we still recommend virtual meetings, phone, and email communication during this time, our doors in our Surrey office are still open and we are here for whatever you may need. If you are coming, or planning to come to our offices, please schedule a meeting in advance whenever possible.
Please note that there are steps, precautions, and new rules we must follow for the safety of our staff and you.
In accordance with operating requirements, we have taken steps that support a safe work environment for those who are working in, or coming to our office. Aside from the standard “new normal” you are seeing with social distancing signage and floor disks, we are requesting that anyone coming to our office respect the following procedures:
- One person per company/household only. If you require more than one person at our office, please request a scheduled meeting and we will make every effort to accommodate.
- Please respect the social distancing guidelines of a 2 metre distance between individuals.
- If you are experiencing a fever, new onset of cough, difficulty breathing, or if you (or someone in your home) has recently traveled outside of Canada, or have come into contact with anyone who has been diagnosed with or is being tested for COVID-19, we request that you schedule a virtual meeting and do not come into our offices until you have completed a 14 day isolation quarantine.
We have taken every precaution possible and are constantly cleaning and sanitizing our office and have hand sanitizer available to you at all times.
If you have any concerns or questions regarding specific procedures, reach out and we will happily discuss them with you. We look forward to seeing you soon!
Please check for updates with your local jurisdiction for any additional requirements or changes before arriving to one of our offices as we will be following all recommendations and adhering to guidelines.
Thank you and stay safe,
The Progressive & Pacific Home Warranty Team